Shipping and Returns Policy

Shipping policy

Orders are dispatched from Hong Kong. Blooming Mumma currently delivers to Australian addresses only.

In-stock orders are dispatched within five business days. Delivery time depends on the destination and carrier. The delivery estimate shown at checkout applies after dispatch and is not a guarantee.

Australian shipping rates

Order subtotal (AUD) Shipping fee (AUD)
Below $35 $8.95
$35–$99.99 $4.95
$100 or more Free

Shipping is calculated from the order subtotal after discounts and before shipping.

Returns policy

We're sorry to hear that our products didn't work for you, you have 30 days from the delivery date to return it. 
 
To be eligible for a return, your item must be unused and in the original packaging. Once we receive your return, we will initiate a refund to your credit card (or original method of payment). Please allow 14 business days for any credit card adjustments to appear.
 

Contact admin@bloomingmumma.com before returning an item so we can provide the correct return instructions. The buyer pays change-of-mind return postage.

Australian consumer guarantees apply where required by law. Depending on the circumstances, you may have rights to a repair, replacement, refund or compensation for a product failure. Our change-of-mind return conditions, return-postage rule and 30-day window do not limit those rights. Contact admin@bloomingmumma.com about faulty, damaged or incorrectly supplied goods so we can arrange an appropriate resolution.