Last updated: 9 October 2026

Blooming Mumma at blooming-mumma.com is operated by Via Vinci Limited, Room 1212, 44 Hung To Road, Kwun Tong, Kowloon, Hong Kong SAR. Contact admin@bloomingmumma.com for order or store enquiries.

Shopping with us

Provide accurate contact, delivery and personalisation details when ordering. Product information, availability and prices may change. We will contact you if an order cannot be supplied or needs correction. If we cannot supply an item you have paid for, we will arrange a refund for that item.

Prices are displayed in Australian dollars. Shipping and any applicable tax amounts are shown at checkout before payment. We do not treat your browsing or purchase as a request for medical advice. Follow the instructions supplied with each product and seek appropriate professional guidance about individual suitability.

Delivery

Orders are dispatched from Hong Kong to Australian addresses. Standard delivery costs AUD8.95 for merchandise totals below AUD35, AUD4.95 from AUD35 to AUD99.99, and is free from AUD100. The checkout shows the rate that applies to your basket.

We aim to dispatch within five business days. Delivery estimates are not guarantees and depend on the destination and carrier. We will provide shipment information when your order is dispatched. If an order is delayed, damaged or does not arrive, contact us so we can investigate and arrange an appropriate resolution. These terms do not remove any rights you have under applicable consumer law.

Returns and consumer rights

Our change-of-mind return window is 30 days from delivery. Items must be unused and in their original packaging. Contact us before returning an item so we can provide instructions. The buyer pays change-of-mind return postage. Approved refunds are issued to the original payment method after the return has been received and assessed.

Australian consumer guarantees apply where required by law. Depending on the circumstances, customers may have rights to a repair, replacement, refund or compensation for a product failure. Our change-of-mind conditions and 30-day window do not limit those rights. Contact us about faulty, damaged, incorrectly supplied or unsuitable-as-described goods, even if the change-of-mind window has ended.

Privacy and website use

Our Privacy Policy describes how information is handled. Please do not submit medical records or diagnoses through ordinary store forms. Use the website lawfully and respect its intellectual property. We may update these terms for future use of the store; changes do not remove existing statutory rights. If you have an issue, contact us first so we can try to resolve it. Nothing here prevents you from using remedies available under applicable law.